Data We Collect and Why We Collect It
When you open an account, we collect the information you enter directly: your name, contact details, and the payment method you choose — whether that is JazzCash, Easypaisa, Raast or a bank transfer. We also collect transactional records each time a deposit or withdrawal is processed,
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so we can resolve disputes and maintain accurate account histories. Device data — your browser type, IP address and session timestamps — is logged automatically to detect unusual access patterns and keep your account secure. We do not sell your personal data to third parties for
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marketing. Payment details linked to JazzCash or Easypaisa are handled through encrypted channels and are never stored in plain text on our systems. We also collect data you provide when contacting our support team, including chat logs and submitted queries, so we can follow up accurately.
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Where applicable, identity verification documents may be requested before a withdrawal is processed — this step protects your account balance as much as it protects our platform. All data handling is subject to the laws applicable in Pakistan for eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.